Refund Policy

Refund Policy

 

Thank you for selecting Digate for your accounting software needs. We are dedicated to offering exceptional service and products to our valued customers. Please take a moment to familiarize yourself with our Refund Policy outlined below.

 

Refund Eligibility:

 

Digate provides access to official QuickBooks subscriptions, offering valuable accounting solutions. As our products are digital in nature, we can only accommodate refund requests within the initial 14 days from the date of purchase.

 

Refund Process:

 

To initiate a refund request, kindly contact our Customer Support team within 14 days of your purchase date. You can reach our support team by emailing Hello@quickbookable.shop.

 

Please include the following details in your refund request:

 

Your full name

Order number

Date of purchase

Reason for the refund request

 

Our Customer Support team will review your request promptly and respond within 3 business days to acknowledge your inquiry and provide further instructions.

 

Refund Acceptance Criteria:

 

Refunds are only applicable within the initial 14 days following the purchase date.

Refund requests must include a valid reason, such as technical issues, dissatisfaction with the product, or accidental purchase. Providing specific details will aid in expediting the process.

 

Non-Refundable Circumstances:

 

Refund requests submitted after 14 days from the purchase date will not be entertained.

Refunds will not be processed for subscription renewals or subsequent billing cycles.

Refunds will not be granted if the customer has violated our Terms of Service or Subscription Agreement.

 

Refund Processing and Subscription Suspension:

 

Upon approval and processing of your refund request, we will issue the refund within 5 business days.

 

The refund will be credited to the original payment method used during the purchase. Please be aware that the timeframe for the refund to reflect in your account may vary depending on your financial institution’s policies.

 

In the event of a refund, your QuickBooks subscription will be immediately suspended upon approval. Access to the subscription’s features and resources will be discontinued.

 

Contact Us:

 

If you have any inquiries or concerns regarding our Refund Policy, please do not hesitate to reach out to our Customer Support team at Hello@quickbookable.shop.

 

Digate  reserves the right to revise or amend this Refund Policy at any time without prior notification. We recommend periodically reviewing this policy to stay informed about any updates.

 

Last updated: 23/07/2023

 

Thank you for choosing Digate  . We value your patronage and anticipate providing you with exceptional service.